Welcome to Short Lets London. Leading provider of serviced apartments in London for short stay and specialising in the corporate and executive travel market.
51-53 Heath Street
P.O. Box: NW3 6UG
London
England
NW3 6UG
United Kingdom
Cancellation policy

All cancelations and/or notification of early departure must be received in writing.
No refunds will be made for non-arrivals.
A cancelation charge will not apply and a full refund will be given where appropriate written notice of cancelling the booking has been received by us.

The notice periods are:

for bookings of 7 to 28 nights, 7 working days notice prior to the date of arrival.

for bookings of 29 to 90 nights, 14 working days notice prior to the date of arrival.

for bookings of 91 nights or more, 28 working days notice prior to the date of arrival.

Where insufficient notice is given, the cancelation fee will be the nightly charge for the apartment multiplied by the number of extra day's notice that should have been given. The price for the cancelled nights that fall after the expiry of the notice period will be credited to the credit or debit card with which you paid.

Where a Guest wishes to depart before the booked departure date, the cancelation and notice periods at condition 5.4 will apply, and you will be charged the nightly rate multiplied by the number of days which should have been included in the notice period. Notice of early departure must be received by us in writing for refunds to apply where due.

If the Guest wishes to extend the period of stay in the Property, written notice should be given as soon as possible.

Any extensions will be based on availability at that time. An alternative apartment may be offered if the Property has been booked for another client for all or part of the required extension.

We reserve the right to charge a different price for the Property for any period of extension. Payment for the extension period will be required immediately once we confirm the availability of the Property or alternative apartment(s) to the Guest or to you.

We reserve the right to charge a different price for the entire booking should any alteration to the length of stay change at any time for any reason.